Privacy Policy

Last updated: December 1, 2025

Business: St. Louis Window Works
Website: https://www.stlwindowworks.com 

St. Louis Window Works respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect when you use our Website, how we use it, with whom we may share it, and how we safeguard it. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

When you use our Website — for example, by filling out a contact form, requesting a quote, sending an email, or otherwise contacting us — we may collect certain personal information, including (but not limited to):

• First name and last name
   
• Email address
   
• Phone number
   
• Mailing address, city, state, ZIP/postal code (when provided)
   
• Any other information you choose to provide (e.g., project details, property address, preferred contact method)
   

When you visit and interact with our Website, we may automatically collect certain information, such as:

• IP address
   
• Browser type and version
   
• Device type and operating system
   
• Pages visited, time/date of visit, and duration of visit
   
• Other usage data and metadata
   

We may use cookies, web beacons, tracking pixels, or similar technologies (“Cookies”) to collect information about how users interact with our Website — which pages are visited, whether links are clicked, user flows, and similar analytics. Cookies help us improve user experience and understand how our Website is used.

We use the information we collect for purposes including, but not limited to:

• Responding to your inquiries or quote requests
   
• Scheduling appointments or consultations
   
• Providing you with information about our services (e.g., window or door installations, estimates, follow-ups)
   
• Communicating with you via email, phone, or other contact methods
   
• Improving and optimizing our Website, including analyzing usage patterns and user behavior
   
• Administrative purposes — recordkeeping, legal compliance, internal business operations
   

We will not use the personal information you provide for purposes other than those described in this policy, without first obtaining your consent.

We will not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted third-party service providers who assist us in delivering services (e.g., contact-form processors, marketing/email services, analytics tools). These providers are authorized to use your information only as needed to provide these services.
   
• When required by law or in response to legal processes (e.g., subpoenas, court orders) or to protect our rights, property, or safety, or that of others.
   
• In connection with business transfers — if we are involved in a merger, acquisition, sale of assets, or similar event — though we will require the receiving party to honor the terms of this Privacy Policy.
   

If we do share your information, we will do so only for the purposes described in this policy and with appropriate safeguards.

We implement reasonable physical, electronic, and procedural safeguards to protect the personal information we collect and maintain. While no security system is completely infallible, we strive to use industry-standard practices to prevent unauthorized access, maintain data integrity, and ensure the confidentiality of personal information.

We will retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy (e.g., respond to your request, complete a project, provide follow-up/contact, maintain records for accounting or legal requirements). If you wish to request deletion of your personal data, you may contact us (see Section 9), and we will comply unless legal obligations require otherwise.

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we have collected about you
   
• The right to request correction or update of inaccurate or incomplete personal information
   
• The right to request deletion or removal of your personal information
   
• The right to withdraw your consent to certain uses of your personal information (when consent is the legal basis)
   
• The right to object to or restrict certain data processing
   
• The right to opt-out of non-essential cookies or tracking
   

If you wish to exercise any of these rights, please contact us (see Section 9).

Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If you believe we have collected information from a child under 13 without parental consent, please contact us.

If you have any questions about this Privacy Policy, wish to access, update, or delete your personal information, or have concerns about data use, please contact us at:

St. Louis Window Works
Email: [your business email]
Phone: [your business phone number]
Address: [business mailing address / headquarters address]

We may update this Privacy Policy from time to time (for example, to reflect changes in our business practices or relevant laws). Any changes will be identified by updating the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make significant changes affecting how we treat previous information collected, we will notify users (e.g., by posting a prominent notice on the Website or sending an email, if we have provided contact information).

By using our Website, submitting a form, or otherwise providing your personal information to us, you consent to the data practices described in this Privacy Policy.

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